Effective date: November 10, 2025
At Capri Clean, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and what we do to keep your personal data safe. We keep things simple: we collect only what we need, we don’t share your personal data outside Capri Clean for third-party marketing, and your contact information is stored securely.
1. Information we collect
We may collect the following information when you interact with our site or contact us:
Contact details you provide: name, email address, phone number (only when you submit a contact form, request a quote, or email us).
Service details: information you include about the service you need (address, job details) so we can respond and provide a quote.
Technical information: website usage data (IP address, browser type, pages visited, timestamps) collected via standard logs and cookies to help the site run and improve performance.
We do not collect sensitive personal data such as health details, financial account numbers, or government ID numbers unless you explicitly provide such information for a specific service and we notify you at that time.
2. How we use your information
We use the information above only for these purposes:
To respond to your inquiries and provide requested services or estimates.
To schedule appointments and communicate about bookings.
To improve our website, services, and customer experience.
To send service-related messages (appointment reminders, updates) when you request them.
We will never use your contact details for unsolicited marketing from third parties.
3. No sharing of personal data
We do not sell, rent, or trade your personal information to outside parties for their direct marketing or other unrelated uses. We will only share personal data:
With our trusted service providers who perform services on our behalf (for example, payment processors or scheduling software) — and only when necessary. Those providers are contractually required to protect your data and use it only for the service they provide to us.
If required by law, or to respond to legal process, protect our rights, or comply with a court order.
In the unlikely event of a business transfer (sale, merger, or acquisition), in which case we will notify you and take reasonable steps to ensure your privacy is protected.
4. Cookies and similar technologies
We use cookies and standard web technologies to:
Keep the site functional (session cookies).
Understand site performance and usage to improve the experience (analytics).
Most cookies are safe and anonymous; you can manage or disable cookies via your browser settings. Disabling certain cookies may affect site functionality.
5. How we protect your data
We take reasonable administrative, technical, and physical measures to safeguard your information, including encrypted transmissions where appropriate and access controls on systems that store personal data. While we strive to protect your information, no method of transmission over the internet is 100% secure — if a breach occurs, we will notify affected users and authorities as required by law.
6. Data retention
We keep personal data only as long as necessary to provide our services, respond to inquiries, meet legal obligations, or resolve disputes. If you ask us to delete your personal data, we will comply unless we must retain it for legal reasons.
7. Your rights
Depending on your jurisdiction, you may have rights to:
Access the personal data we hold about you.
Request correction of incorrect data.
Request deletion of your data.
Object to or restrict certain processing.
To exercise any of these rights, contact us using the details below. We will respond promptly and in accordance with applicable law.
8. Third-party links
Our site may contain links to third-party websites (e.g., partners or resources). Those sites have their own privacy policies and practices. We are not responsible for their content or privacy practices — please review their policies before providing personal data.
9. Children
Our services are not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, contact us and we will delete it promptly.
10. Changes to this policy
We may update this policy from time to time. If we make material changes, we will post the updated policy on this page with a new effective date.
11. Contact us
If you have questions, want to access or correct your data, or request deletion, please contact:
Capri Clean
Email: contact@capri-clean.com
Website: https://capri-clean.com/
